Stock Levels Not Updating

If your stock levels aren't reflecting recent scans, try these steps:

1. Check sync status

Go to Dashboard → Sync Status. If you see a yellow warning icon, a sync is pending.

2. Force a manual sync

Click the Refresh button in the top-right corner of the inventory page.

3. Check your internet connection

Stock updates require an active connection. The system will queue scans and sync when reconnected.

Still not working?

If the issue persists after 15 minutes:

1. Note down the last scan time
2. Open a support ticket with the subject "Sync Issue"
3. Include your account ID (found in Settings → Account)

Our team typically resolves sync issues within 1 hour.