Articles

01Increment on First Scan SettingMaking use of increment on first scan when conducting a stock check If you are planning to conduct a stock check by item scan you may wish to enable the 'Increment on First Scan' setting which will...arrow_forward02How to enable Smartcode cloud batchesEnabling the beta batch picking version The new Smartcode 'cloud' batches are an updated and improved version of our batch picking system. We have improved sync times, logging verbosity and the user...arrow_forward03How to Scan an OrderScanning and verifying order contents with the Smartcode app Checking an order with Smartcode begins by typing or scanning the order number. Scanning If you have a barcode on your pick notes you can...arrow_forward04Resetting your Android Scanning DeviceHow to reset the the Android operating system to a clean install If you intend to reset the device and reinstall the Smartcode app, you will need to reset your device code in the Smartcode Console...arrow_forward05Using Pack Locations with SmartcodeHow to pick to packing trolleys The Smartcode 'Pack Location' functionality allows you to pick multiple orders in one sweep whilst packing them to individual locations in preparation for packing....arrow_forward06How to Stock Check by Item ScanInitiating a stock count with the scan of an item If your system is stock check enabled your devices will have the stock check tab visible !Image Tapping the tab allows you to scan an item to bring...arrow_forward07Locating your Device IDHow to find your device id You can locate your Smartcode device ID by going to scan home, the device ID will be displayed at the bottom of the screen next to your company name !Image In this case,...arrow_forward08Enabling Supervisor Approval for Manual OveridesEnsuring a manual override has to be approved before use To enable supervisor approval for manual overriding, tap the settings icon in the top left of the Smartcode app !Image You can then scroll...arrow_forward09Configuring your Motorola TC55 for use with SmartcodeEnabling the 'auto buffer submit' setting to ensure your scan data is submitted If you are using a Motorola TC55 you'll need to enable the 'auto buffer submit' setting from the administrator settings...arrow_forward10How to Initialise your DeviceSetting up a new Smartcode device When you sign up with Smartcode you will be issued with a device code that is used to initialise your device so it is pointing to your Smartcode account. To enter...arrow_forward11Batch Picking with SmartcodeGroup your orders for efficient picking The Smartcode batch picking system allows you to pick multiple orders in one sweep using 'batched' picks. The batch picking system is configurable to your...arrow_forward12Changing a Stock LevelHow to alter an items stock level To change an items stock inventory level from a Smartcode device, first scan the item and the stock lookup screen will be displayed. To change a stock level tap the...arrow_forward13How to Disable the Order CacheEnsure your order data always comes live from the Smartcode server For performance reasons your Smartcode devices will 'cache' your order data to offer fast response times when you scan an order. All...arrow_forward14How to Increase your Android Scanner VolumeUsing system beep settings To increase the system beep volume on your scanner tap the blue FN key on the keyboard of your device Then press F7 That will take you into the system volume settings, the...arrow_forward15How to Adjust the Login TimeoutThe Login Timeout defines how long the device can be left idle before returning to the PIN input screen You will first need to find your device id, which you can find on the bottom of Scan home. We...arrow_forward16How to Enable EAN13 scans on a JM9+Scanning barcodes with a check digit If you are scanning EAN13 barcodes on a JM9you will need to turn on the 'check digit' setting which is done as follows You may be able to swipe up on the home...arrow_forward17How to Connect Your Device to WifiConnecting your Smartcode device to a wireless network You'll need to enter Android settings. You may be able to swipe up on the home screen to show the app drawer. If this does not work tap the app...arrow_forward18How to Relocate StockTo relocate existing stock in your warehouse, scan a barcode of the item(s) you would like to relocate to see the stock details Tap the menu option in the top right and select the 'Set Bin Rack'...arrow_forward19How to clear the Smartcode apps dataClearing the app so it can be reinitialised Before starting you will need to reset your device code in the Smartcode Console. Please see this guide for obtaining your device code. Then, on this page...arrow_forward20How to change the Smartcode scan typeChanging the scan method on your scanning device The Smartcode app supports a number of different scan types including 1D Laser 2D Laser Keyboard wedge RFID UHF If you need to change your scan type...arrow_forward21How to check your Smartcode app versionDetermine which version of the Smartcode app you have installed You can locate your Smartcode device ID by going to scan home and the version will be displayed at the bottom of the screen !Image In...arrow_forward22Stock Look UpsScanning items of stock Scanning an item of stock will display live stock information from your ecommerce/WHM/ERP system. !Image The primary display is of how many items are in stock and the stock...arrow_forward23Processing a Return with SmartcodeHow to process a return using the Smartcode app To use the returns feature within the Smartcode application just scan or manually enter the order no in the Smartcode application. If the order is in...arrow_forward24Scanning a Purchase Order with SmartcodeBooking stock in using purchase order scanning If you are using purchase orders (PO's) for all your goods in you can use the Smartcode app to book stock into your stock control system and also ensure...arrow_forward25Setting up your new DeviceSetting up your new Android device for use with Smartcode If you are setting up a new Android device to use with the Smartcode app you will need to follow the steps below to get up and running. To...arrow_forward26Using the Order List 'Order By' SettingChanging the display order of your pending orders By default, the orders in your order list tab are displayed in the order they are obtained from your ecommerce/stock control system. If you wish to...arrow_forward27How to enable multi tote pickingEnable multi tote scanning at the start of your pick If you wish to start scanning multiple totes before you start picking a batch you can enable the multi tote scan setting Start by tapping the...arrow_forward28How to join the Smartcode app beta groupOccasionally new features are released into the beta version of the app for testing. We don't recommend using the beta version unless we ask you to. In order to access, we have to add the email you...arrow_forward29Connecting a Barcode ScannerWe support the following scanner models: Scanner not appearing? Ensure it's within 2m of the console during initial pairing Connection drops? Check battery level — below 10% can cause instability...arrow_forward30Quick Start GuideWelcome to Smartcode! This guide will get you up and running in minutes. Sign up at smartcode.co.uk and verify your email address. 1. Power on your barcode scanner 2. Open Settings → Devices in the...arrow_forward